Report an Issue (311)

Report non-emergency issues like potholes, street lights, graffiti, and more

Common Service Requests

  • Potholes and street repairs
  • Street light outages
  • Graffiti removal
  • Illegal dumping
  • Park maintenance issues
  • Tree and vegetation concerns
  • Drainage problems
  • Traffic signal issues

Submit a Service Request

Please provide as specific a location as possible
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Upload photos to help us understand the issue better (max 5 files, 10MB each)

What Happens Next?

  1. You'll receive a reference number to track your request
  2. Our team will review and assign the request to the appropriate department
  3. If you provided contact information, you'll receive updates via email
  4. Most requests are resolved within 5-7 business days
Contact Information

Department:
Public Works

Phone:
(206) 248-7603

Email:
publicworks@normandyparkwa.gov

Hours:
Mon-Fri: 8:00 AM - 5:00 PM

Related Services
Track Your Request
Check the status of submitted requests
Code Compliance
Report code violations
Emergency Services
For emergencies, call 911