Track Your Service Request
Check the status of your 311 service request using your request number.
Request Status Guide
- Submitted: Your request has been received
- Assigned: Request assigned to a department
- In Progress: Work is being performed
- Completed: Request has been resolved
- Closed: No action needed or duplicate request
Need Help?
If you have questions about your service request, please contact us:
Phone: (206) 248-8246
Email: 311@normandyparkwa.gov
Hours: Monday - Friday, 8:00 AM - 5:00 PM